Contact Us
Part D - Contact Us
Enrollment (844) 368-8739
TTY 711
Enrollment Fax
 
(800) 784-1580
Enrollment Mail To



Customer Service


Hours of Operation

October 1 - March 31, 8am to 8pm, 7 days a week
April 1 - September 30, 8am to 8pm, Monday - Friday
Our automated phone system may answer your call during weekends and federal holidays from April 1 - September 30
Members Health Insurance Company
P.O. Box 240
Columbia, TN 38402

(855) 540-4744
TTY 711


 
Pharmacy Assistance (855) 540-4744
TTY 711
Primary Mailing Address Members Health Insurance Company
P.O. Box 240
Columbia, TN 38402
Premium Payments Mail To
Call Customer Service (855) 540-4744, TTY 711
Members Health Insurance Company
P.O. Box 953668
St. Louis, MO 63195-3668
Coverage Determination Mail To
Call Customer Service (855) 540-4644, TTY 711
Fax (844) 403-1028
Members Health Insurance Company
Prior Authorization Department
P.O. Box 25183
Santa Ana, CA 92799
Medication Therapy Management (MTM)
OptumRx Clinical Services Center
(866) 352-5305
TTY 711
Manual Claims Mail To
Call Customer Service (855) 540-4744, TTY 711
Members Health Insurance Company
P.O. Box 650287
Dallas, TX 75265-0287
Grievances Mail To
Call Customer Service (855) 540-4744, TTY 711
Fax (866)325-3171
Members Health Insurance Company
Prior Authorization Department
6860 W. 115th Street
Overland Park, KS 66211
Appeals Mail To
Call Customer Service (855) 540-4744, TTY 711
Fax (877) 239-4565
Members Health Insurance Company
Prior Authorization Department
c/o Appeal Coordinator
P.O. Box 25184
Santa Ana, CA 92799