Members Health Insurance is committed to the protection of both our members and employees during these uncertain times. We are ensuring our members and employees have access to the support, care and educational resources required to successfully navigate the COVID-19 outbreak.

We also want to assure our members that, although we’ve had to adjust the way we do business, we are still here to answer your calls and pay your claims. While many of our employees are now working from the safety of home, we are continuing to deliver the service you’ve come to expect from Members Health Insurance.
For our Medicare Supplement members, the Centers for Medicare and Medicaid Services (CMS) has stated Medicare will cover the lab tests for COVID-19 testing. Beneficiaries will pay no out-of-pocket costs for testing or related hospital expenses. Please visit for more information concerning CMS’s response to COVID-19.

  • Wash your hands often with soap and water (or alcohol-based hand rub) for at least 20 seconds, especially after coughing or sneezing.  Do not touch your eyes, nose or mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your coughs and sneezes with your arm or a tissue.
  • Clean and disinfect objects (i.e. cell phone, computer) and high-touch surfaces regularly.
  • While 80-85% of those who contract COVID-19 will experience mild or no symptoms, some people are at higher risk of experiencing severe symptoms from this illness. This high-risk group includes older adults and those who have serious medical conditions like heart disease, diabetes or lung disease. If you are at a higher risk of getting very sick from COVID-19, you should:
  • Stock up on supplies like food, toiletries and medicines.
  • Keep space between yourself and others.
  • When in public, keep away from others who are sick, limit close contact and wash hands often. Avoid crowds as much as possible.
  • Avoid cruise travel and non-essential air travel.
  • During a COVID-19 outbreak in your community, stay home as much as possible to reduce risk of exposure.

Learn how to help curtail the spread of COVID-19; click here for more information: Thank you for doing your part to help support public health.

Refer to the helpful comparison chart below to help distinguish between the common cold, the flu and coronavirus. 

If you think you have been exposed to COVID-19 and develop a fever and symptoms (such as a cough or difficulty breathing), call your health care provider.
The following symptoms may present 2-14 days after exposure:
  • Fever
  • Cough
  • Shortness of breath


Click here for some guidance and helpful steps for coping emotionally with the stress and anxiety being faced by many during these uncertain times.


For simple, straight-forward answers about COVID-19, please click here.

Visit sites below for more information on COVID-19 from the federal government, Johns Hopkins University and the World Health Organization: